Customers
Comprehensive vision with excellent service
At Transelec, we prioritize our customers, offering safe and excellent quality electricity transmission service. Our Customer Centric initiative allows us to anticipate customers’ needs, optimizing their experience and increasing satisfaction standards in order to adapt to the changes taking place in the sector.
Synchronous Condensers
Through GEA, Transelec led the installation of Chile’s first synchronous condensers to strengthen the stability of the National Electric System. This equipment is located in Antofagasta and will be key to the energy transition, facilitating the integration of renewable energies and retirement of coal-powered plants.
Investment:
~US$300 million
Service Quality
END: Energy Not Distributed (MWh)
Cutting of conductor and physical elements of lines and substrations
Asset Management System
Launch and scaling of the Monitoring Center
Transelec expanded its Asset Monitoring Center in 2024, incorporating advanced technology including AI and drones to optimize the observability of the grid. These innovations enhance risk management and improve data-based decision-making.
100%
of the budget spent
137
Project comissioning (PES) 2024*
*PES planned fot 2024: 130
Digital Transformation and Innovation
At Transelec, innovation processes are approached using structured methodologies that include:
Internal Portfolio:
Initiatives developed using internal capacities or in partnership with technological providers, where ideas come from within the organization.
Open Innovation:
Challenges to the global innovation ecosystem are launched through Transelec Ventures to recruit external solutions, promoting the development of ideas from external stakeholders.
Technological Surveillance:
Creation of newsletters to identify and monitor relevant trends and technologies.
Digital Transformation
29
innovation projects
65
Transelec Ventures applications
13
Transelec Ventures Participating Countries
Open Innovation
We were recognized in the C3 Ranking for our nanotechnology project, which we developed through Transelec Ventures. This technology extends the useful life of high-tension conductors, improving the efficiency and safety of the electricity system.
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Transelec presented a new challenge to startups with a focus on robotics and remote image recognition.
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Transelec Ventures was recognized with third place in the 2024 Venture Client Ranking developed by MIC Consulting and the Universidad de Los Andes ESE Business School.
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